Privacy policy
Information We Collect
At TechTertulia, we collect the following types of personal data when you interact with our website:
- Order Information: Name, shipping/billing address, payment details, and contact information
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, products viewed, and interaction with website features
- Communication Data: Emails, chat messages, and customer service inquiries
How We Use Your Information
Your personal data is used for the following purposes:
- Processing and fulfilling your orders for watches, earbuds, headphones, chargers, and other products
- Providing customer support and responding to inquiries
- Improving our website functionality and user experience
- Preventing fraud and enhancing security measures
- Sending transactional communications (order confirmations, shipping notifications)
- Complying with legal obligations and enforcing our policies
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In case of merger, acquisition, or asset sale
We do not sell your personal information to third parties.
Data Retention
We retain your personal data only as long as necessary for:
- Fulfilling the purposes outlined in this policy
- Complying with legal obligations (tax, accounting requirements)
- Resolving disputes and enforcing our agreements
Order information is typically retained for 5 years from the transaction date.
Your Rights
Under GDPR, CCPA, and other privacy laws, you may have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us through our website.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL encryption for all data transmissions
- Regular security assessments and vulnerability testing
- Access controls and authentication protocols
- Secure storage systems with limited access
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable essential website functionality
- Analyze website traffic and usage patterns
- Personalize your shopping experience
You can manage cookie preferences through your browser settings.
International Data Transfers
As an international e-commerce business, your data may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Other appropriate safeguards
Policy Updates
We may update this Privacy Policy periodically. The effective date at the top indicates when the latest revisions were made. We encourage you to review this policy regularly.
Contact Us
For any questions about this Privacy Policy or our data practices, please use the contact form on our website.