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Tracking order

Order Tracking Information

How to Track Your Order

  1. Order Confirmation: After placing your order, you'll receive an email confirmation containing your order number and details.
  2. Shipping Notification: Once your order is shipped, we'll send you another email with your tracking number and carrier information.
  3. Tracking Your Package: Use the provided tracking number to monitor your shipment's progress.
  4. Delivery: Most carriers will provide an estimated delivery date and delivery confirmation.

Recommended Tracking Tool

For comprehensive tracking across multiple carriers, we recommend using:

17Track

17Track is a reliable global package tracking platform that supports over 500 carriers worldwide.

How to use:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

Frequently Asked Questions

How long does it take for my tracking information to update?

Tracking information typically updates within 24-48 hours after shipment. Some carriers may take longer to scan and process packages.

What should I do if my tracking information isn't updating?

If your tracking hasn't updated for more than 3 business days, please contact our customer service team via email with your order number.

Can I track multiple orders at once?

Yes, on 17Track you can track multiple packages simultaneously by entering all tracking numbers separated by commas or spaces.

Need Further Assistance?

If you have any questions about your order status that aren't answered by the tracking information, please email our customer service team. Include your order number for faster assistance.