Refund policy

Refund Policy

At TechTertulia, we strive to ensure your complete satisfaction with every purchase. Please review our refund policy below for details on returns and refunds.

Eligibility for Refunds

• Products must be returned within 30 days of delivery.
• Items must be unused, in original packaging, and with all tags/labels attached.
• Proof of purchase (order number or receipt) is required.

Non-Refundable Items

The following products are not eligible for refunds:

• Opened or used earbuds and headphones (for hygiene reasons)
• Damaged products due to customer misuse
• Clearance or final sale items

Refund Process

1. Contact our customer service team to initiate a return request
2. You will receive return instructions and a Return Authorization Number
3. Package the item securely with the original packaging
4. Ship the item back to us using a trackable shipping method

Refund Methods

Refunds will be issued to the original payment method within 5-10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.

Defective or Incorrect Items

If you receive a defective product or wrong item, please contact us immediately. We will cover return shipping costs and expedite your replacement or refund.

International Returns

Customers outside our primary shipping regions may be responsible for return shipping costs and any applicable customs fees. Please contact us before returning international orders.

Questions?

For any inquiries about our refund policy, please reach out through our customer service portal. We're happy to help!